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On-demand Delivery Service Provider

eRider

Industry
Delivery Service
WHAT WE DID
Web DesignDigital MarketingGraphic Design
Overview

eRider is an on-demand, same-day delivery service that helps businesses run smoothly while saving locals from unnecessary travel. Their mission is simple: to make life easier for everyone.

Facts & Results

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Total App Downloads
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People Reached
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Engagements
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Impressions
PROBLEMS & STRATEGY

As a new player in the delivery space, eRider needed to:

Build brand awareness and credibility quickly in a market dominated by larger names.

Position itself as a reliable and people-focused alternative by highlighting both customer convenience and rider dedication.

Web Design

Website is the home of any digital marketing efforts. Before we start to run any marketing campaign, we design and develop the official website of eRider.

This is where all the potential clients and riders will go to if they are interested to learn more about the company and brand.

We design the website in the direction that adhere to the brand image and values.

Performance Marketing

We launched data-driven paid campaigns that paired impactful creative with precise targeting to reach the right people at the right time. Every campaign was continuously optimized to maximize ROI and brand visibility.

Content marketing

We crafted content that resonated with eRider’s audience by highlighting everyday struggles and offering eRider as the solution. The tone was designed to be approachable and helpful, portraying eRider as both reliable and community-driven.

By maintaining a consistent posting schedule, we helped eRider establish an active, socially friendly brand image that educated, engaged, and converted.

Photography

Some people prefer visual than text. This is why we spend a whole day to produce high quality and professional photos for eRider.

Not only we want to highlight their happy customers when they receive their goods, but we also give the spotlight to the riders, the hard-working employees in eRider who make the business works.

Videography

Launching a new brand will take much more effort than promoting an established brand. To accelerate the launch, we shot a promotional video that represent 3 different customers persona in 3 different usage situations.

On top of that, instead of a conventional boring tutorial video, we create a character called “Richard”. This adds some fun and entertaining elements to the eRider brand and made a “usually boring” video, much more interesting.

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